>U.S. organizations spend $176 million on rewards, recognition and promotions to Retain their best associates. incentivemarketing.org. Yet turnover and recruiting remain a major line item on the budget.
>Low employee engagement is costing the global economy $9 trillion annually Fortune 6/14/24
WORKPLACE RELATIONS - PRODUCTIVITY – RETENTION
Conflict is as old as human history. But, conflicts in the workplace pose serious problems to productivity and employee retention. Today's workplace is a microcosm of society - overlayed with differences and diversities - sometimes disputes. While courtesy and civility are the bedrock of solid organizational protocols - interpersonal bias and boltonll@aol.comdiscrimination can permeate the fragile shell of business decorum. The US Equal Employment Opportunity Commission - EEOC recognized this issue in the early 1970's....providing an outside recourse for employee claims, investigations, mediations and litigation of conflicts. The EEOC has a remarkable 100% success rate resolving systemic discrimination cases - obtaining overall settlements over $22 million just for 2023. EEOC Annual Report.
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